If you encounter certain unethical norms on an information resource, or if you encounter acts that violate a person's honor and dignity, or other illegal acts, it is recommended to contact law enforcement agencies.

According to Article 1.0.8 of the Law of the Republic of Azerbaijan “On Post”, “Postal item – postcards, letters, telegrams, money orders, envelopes, small packages, secograms, special “M” bags, parcels accepted by the postal operator for delivery to a specific address” is considered.

In addition, we would like to inform you that according to Article 1.4.32 of the “Rules for the Provision of Postal Services”, “express postal item – a registered postal item consisting of documents and (or) goods, the receipt, transportation and delivery of which is carried out in the fastest way from a physical point of view”.

When citizens encounter a cyber incident, they can contact the Electronic Security Service under the Ministry of Digital Development and Transport via the "1654" Call Center, the www.cert.az website, or the email address report@cert.az.

When your account is blocked, a notification about your account being blocked will be displayed when you log in to your account. If you believe that you did not violate the rules and that Facebook has blocked your account by mistake, you can appeal the decision to Facebook within 30 days. After this period, your account will be permanently deleted and you will lose your chance to appeal.

Note: According to Facebook's rules, in the event of serious or repeated violations, your account may be permanently deleted without warning.

If your account is blocked, please fill out the official Facebook application form by clicking on the following link: Link to form

If you have any difficulties filling out the application form, please contact the Electronic Security Service via the www.cert.az website or reports@cert.az email address.

SIMA is a new generation digital signature solution based on cloud technologies, combining face recognition and public key technology. SIMA, which is completely free for citizens, can be applied when using electronic services provided by government agencies and private companies in the financial, insurance and other fields. You can get more detailed information by clicking on the link sima.az.

All tariffs in the field of communications are posted in the relevant sections of the websites of the ministry and relevant institutions.